Q and A
1. What areas do you serve in the Bay of Plenty?
Answer: Better Trees Bay of Plenty operates across Tauranga, Papamoa, Te Puke, Paengaroa, Welcome Bay, Pukehina, Pongakawa, Rotorua, Katikati, and surrounding areas.
2. What types of services do you offer?
Answer: We provide a comprehensive range of arborist services:
- Tree removal (including large, dangerous, or hard-to-reach trees)
- Tree pruning and hedge trimming for health and aesthetics
- Fruit tree maintenance to improve yield
- Mulching and on-site firewood splitting
- Contracting for large-scale projects such as council, utility, or property development jobs.
3. How do you handle tricky or technical jobs?
Answer: Tricky and technical jobs are our specialty. Whether it’s a tree in a tight or hazardous spot, or a large mature tree in awkward terrain, we’ve got the equipment, experience, and insurance to handle it safely and efficiently. Our team uses off-road vehicles, tracked chippers, climbing rigs, and follows WorkSafe NZ standards—all backed with up to $2 million in insurance.
4. Do you offer eco-friendly options like mulch or firewood from removed trees?
Answer: Yes! After tree removal, we turn green waste into nutrient-rich mulch to benefit your soil and garden, and we can also split larger pieces into firewood on-site—usually around $80 per cubic metre split.
5. How do I get a quote or book your services?
Answer: Getting started is simple:
- Request a no-obligation free quote, which always kicks off our process
- We’ll visit your site to discuss your needs, assess the job, and advise on the safest and most effective solution
- As solo contractors, we keep prices fair—no middleman markup, just expert service.
6. Are you qualified arborists?
Answer: Yes, our team is highly trained, experienced, and fully insured. We work to industry standards, follow WorkSafe NZ guidelines, and bring specialist gear to every job for safety and efficiency.
7. Can you help with storm damage or emergency tree work?
Answer: Absolutely. We respond quickly to urgent jobs like fallen or hazardous trees after storms. Our equipment and expertise mean we can safely clear dangerous situations and restore access to your property.
8. How often should I prune my trees or hedges?
Answer: For most trees, pruning every 1–3 years keeps them healthy, safe, and looking their best. Hedges may need trimming more often, depending on the species and growth rate. We’ll advise you on the best schedule for your property.
9. Do you work on lifestyle blocks, farms, or commercial sites?
Answer: Yes, we handle everything from small urban gardens to large-scale rural and commercial projects. We’ve got the gear for off-road access and bulk jobs, so no property is too big or too tricky.
10. What happens to the waste after you remove or prune a tree?
Answer: We take care of all the clean-up. Branches and leaves are chipped into mulch, which you can keep for your garden, and larger logs can be cut into firewood. We leave your site tidy every time.